Choose a category
How do I get my songs into SoundCue?
There are a few ways. The easiest is to use add songs to your iTunes library by either downloading them from the Music Store to your iPad or syncing them with iTunes. These tracks will show up in the "iPod Library" in SoundCue.
I'm getting a "DRM" error. What's the deal?
There are two reasons SoundCue might report a track as DRM protected. Older tracks purchased from the iTunes store years ago were protected by Apple and can only be played by Apple apps. It's been years since Apple protected tracks, but if you have an old iTunes library, this might be the case. Secondly, and more common, if you're using iTunes Match, your iPad or iPhone might be streaming the songs from Apple's servers and the files don't actually live on your device. If this is the case, SoundCue sees those songs as protected since it can't access Apple's servers directly. Open the Music app, press the "..." next to your track and choose "Make Available Offline". After the download is complete, try the song again in SoundCue.
How Do I Assign A Cue?
In the top right corner, press the Assign icon (top right "+"). Tap the button you want to add a song to then choose the song from the browser window that pops up. Continue tapping on cue buttons to assign more songs then press "Done" when you're all set.
Can I adjust each track's volume individually?
Absolutely! Press the Settings icon (top right, looks like three small sliders) and set the Individual Cue Volume to "Unlock". Now you can adjust a volume slider on each cue button.
How do I rearrange cues?
Press the Assign icon (top right "+") to begin editing the cue buttons. Press and hold on the cue you want to move for a second, then drag it to a new spot.
Can I bring tracks in from Dropbox?
Yes! You can add files from dropbox and a lot of other apps too. To do this in Dropbox, star the file as a favorite. Go to the "Favorites" section, choose the file and press the Open In button (it looks like a square with an arrow). Choose SoundCue from the list of apps. The file is copied to SoundCue and will appear in the "SoundCue Library" section of the music browser.
Can I change the name of a cue?
Tap Assign (top right "+") and then tap the "i" icon at the bottom right of a cue that has a song assigned to it. This will open the Cue Editor. Change the cue name then press done.
Can I play more than one song at a time?
No. SoundCue only plays back a single track at a time. Pressing on a new cue will immediately stop the current file and begin playing the new song.
Can I fade tracks?
Yes. You can fade tracks out at any time by pressing the grey button in the top left corner. The fade out time can be adjusted using the slider in the bottom left corner of the screen.
Why are my cues turning blue?
Cues that have played through or been stopped using the stop or fade out buttons are marked in blue to help you keep your place during a show. You can still replay any of these cues at anytime. It's just a visual reference. To reset all the buttons back to white, press Tools then Reset Highlights.
Can I turn off the cue numbers on each cue?
Absolutely. Press tools and there is an option to show or hide the cue numbers.